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Service Advisor
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- We arethe first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes.
- We are seeking a Service Advisor for our Seattle WA location.
- Our Service Advisor will be responsible for greeting customers and listening attentively to their needs and requests, monitoring and scheduling appointments, diagnosis and estimating repair costs, selling service packages, building out work orders, delegation of repairs, problem solving concerns and complaints, and follow up with customers to ensure an unrivaled customer experience.
- Working knowledge of apps (Shopify, Zendesk) and cloud based software (Google suite)
- Ability to ascend / descend ladders
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