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The Technical Support Representative (MSP) will be responsible for Tier 1 reactive support and will have the opportunity to work along side the projects team to gain exposure to more Tier 2+ work and grow into a System Administrator or Project Engineer.
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This Tier 1 position provides technology support for a domain environment via phone, email, remote access software, walk-ins & out on the floor. Provide initial troubleshooting of hardware, software, & Windows.
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Manage tier 1 customer relationships throughout the company lifecycle including onboarding, QBRs, upselling, and troubleshooting. Reporting to the COO and collaborating closely with the sales, marketing, and product team, you’ll drive customer relationships and increase revenue.
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Provides HIT Tier 1 services including, but not limited to; troubleshooting, training, reporting issues to HIT staff or vendors, and resolving system and application problems. This position provides application, desktop and peripheral support troubleshooting issues via telephone and remote control technology.
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Experience in configuring and troubleshooting mobile devices and operating systems including Apple iOS, Android OS, iPhone, iPad, Samsung Galaxy series cellphones and tablets. This role will provide 1-to-1 end user support and training.
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Ability to provide Tier 3 end user support for assigned agency applications. Depending on assignment, may be required to be FCIC/NCIC limited access certification within one (1) year of accepting position.
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Provides Tier 1 (help desk) and Tier 2 (escalation) problem identification, diagnosis, and resolution of problems. Perform daily system administration, monitoring, and troubleshooting of UNIX, Windows, NetApp Data OnTap network attached storage, and VMware virtualization infrastructure.
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Robert Half is seeking a skilled Tier 1 IT Support Technician to join a collaborative team and provide comprehensive technical support to staff. Previous experience in a Tier 1 IT Support or similar roles.
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Responds to Tier 1 network support requests. While networking being the main focus of this job they will still interact with Tier 1 Support issues. Network Administrator to support local and field network troubleshooting.
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Our Tier 1 Automotive Supplier client is seeking qualified applicants for the role of Injection Molding - R&D Engineer. The successful candidate will be responsible for developing, optimizing, and troubleshooting plastic manufacturing processes.
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Educate clients on account services and capabilities Have basic computer troubleshooting skills for tier 1 support and document and ticket calls. Detail oriented (nothing gets past you) Proficient in Microsoft Office Suite Citrix, Good for enterprise, or Active Directory is a plus Windows 7 navigation skills Basic understanding of computer networking Monitor, speaker, mice and keyboard troubleshooting, etc.
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Provides support for implementation, troubleshooting and maintenance of cloud systems. Support cloud servers including security configurations, patching, and troubleshooting. Writes software scripts using scripting languages such as Perl, Python, or Ruby for software automation.
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Tier 1 and 2 troubleshooting. Experience with computer hardware troubleshooting null. Insight Global is seeking a Secret Cleared IT Specialist to support a federal client of ours onsite in Kings Bay, GA. This role is on a 4 year program providing IT support to the local bases across the United States.
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Train and support staff on the effective use of Epicor ERP. Assist in developing user manuals and training materials, and provide ongoing support and troubleshooting as Tier 1 and assist in training other Tiers such as Helpdesk.
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While networking being the main focus of this job they will still interact with Tier 1 Support issues Responsibilities: Responds to Tier 1 network support requests. Job Title: Network Engineer 4 (Onsite) Location: Colonial Heights Duration: 12+ Months Job Description: Network Administrator to support local and field network troubleshooting.
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