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Business Operations Manager
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- The Business Excellence Manager in this role is a key player in driving business improvements and operational efficiencies, with a special focus on Epicor ERP and integration with other systems.
- Serve as one of the primary experts on the Epicor ERP system, overseeing its implementation, customization, and ongoing optimization to meet the business's unique needs.
- Train and support staff on the effective use of Epicor ERP. Assist in developing user manuals and training materials, and provide ongoing support and troubleshooting as Tier 1 and assist in training other Tiers such as Helpdesk.
- Play a key-role in the integration of business processes into the Epicor ERP system.
- Ensure that data and processes within Epicor ERP comply with industry standards and regulatory requirements.
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