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Experience working with ServiceNow, JIRA, Confluence for ticketing, agile frameworks etc. Responsible for day-to-day Onshore - Offshore service delivery operations for Big Data, Cloud, Middleware Integration, SNOWFLAKE, Databricks applications.
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Experience working with IT ticketing systems such as Manage Engine, JIRA Service Desk, or ServiceNow. QualificationsDiploma/Degree in an appropriate IT discipline is preferred. Provide first-line support for Laptops, PCs, Printers, Office 365, Active Directory, Networking and Ticketing.
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The job duties of the Tier II Network Technician / COMSEC Responsible Officer are a combination of both networking and COMSEC responsibilities and experience as follows: Coordinate network operations, maintenance, repairs, or upgrades utilizing the customer ticketing application ServiceNow.
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Experience with IT Service Management ticketing/workflow platform(s), experience with ServiceNow or similar platform a plus. Implement deliverables as defined by the roadmap for the identified IT Service Management ticketing/workflow system solution.
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Ticketing systems (ServiceNow) Competencies, Skills & Abilities First Line of Support: Demonstrated experience as the first point of contact for all end user technology-related issues, including hardware, software, and connectivity problems.
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Experience with ServiceNow ticketing system and SCCM endpoint management. The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand.
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Working knowledge of basic routing fundamentals, crypto convert, IApp management system, layer 2 switching concepts, layer 3 protocols such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), and Virtual Router Redundancy Protocol (VRRP), Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model, and ServiceNow or similar IT Service Management (ITSM) products.
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Experience with CMMS ticketing software, CRM (Zendesk, Five9), & Data Analytical. Software (Microsoft BI, Looker, Tableau), Salesforce, and ServiceNow. C, C. Experience with CMMS ticketing software, CRM (Zendesk, Five9), & Data Analytical.
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The ideal candidate will respond to a ticketing system in ServiceNow to provide phone, email, and in person printer hardware support as needed to internal and external users. Comfortable using a ticketing system such as ServiceNow.
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Knowledge of ticketing systems such as JIRA and ServiceNow. Understanding of ITIL principles and escalation protocols. The National Security Sector within Leidos is seeking a Linux and UNIX System Administrator with strong systems, software, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP.
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Experience with ticketing systems like Remedy, ServiceNow, Connectwise, Jira, Etc. Experience with ticketing systems like Remedy, ServiceNow, Connectwise, Jira, Etc. Epsilon provides Information Technology services for the MCU including network and systems, data center, service desk, cybersecurity, and audio visual/video teleconferencing.
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Prior experience with a ticketing system is a plus, ServiceNow preferred. On January 2, 2024, Co-op Solutions and PSCU became a single entity - combining two talented teams with the same mission - both built on the foundation of the "people helping people" credit union philosophy.
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The IT Analyst focuses on the day-to-day availability and functionality of IT systems in the hotel and resolves standard user issues by troubleshooting end user problems using ServiceNow ticketing system and hotels IT knowledgebase.
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Job Title: ServiceNow CMDB Architect. Solution design experience in Service Assurance platforms (customer issue management, ticketing, inventory management, service & network diagnostic, network monitoring (application, experience, performance, resource), workforce management, self-service fulfilment) in global telecom operators.
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Experience with Active Directory, Google Workspace, Imaging, Citrix, Cisco VPN, TCP/IP, ServiceNow or other ticketing system, MDM, Office 365, Ring Central, Zoom, and Remote tools. Experience in use of routine and advanced Service Desk tools and techniques (remote assistance, PC Imaging, ticketing and knowledgebase systems.
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