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He/she is responsible for providing support to the Utilization Management department by providing customer service to its medical group members and providers via telephone and/or emails.
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The UM Customer Support Representative works in a high-performance, customer-focused team environment. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services.
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O Minimum of two years inbound/ outbound telephone sales, outside sales, or customer service experience preferred. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future.
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The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services.
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The SCS Specialist handles telephone customer support with existing Melaleuca Services Customers who have questions about their service, billing, technical support, change requests, or who are requesting to cancel or who have other escalated issues.
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20179 - GGA CUSTOMER SUPPORT MANAGERPURPOSE:This position will be responsible for the 24x7 day-to-day operations of the Customer Support Team located at Glovis Georgia (GGA), West Point, GA.
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Supervisor: Customer Service Tech Support Supervisor. Visual acuity, speech, and hearing; hand-eye coordination, utilizing near and far vision, depth perception, and manual dexterity necessary to work with various materials, and objects and operate a telephone, computer keyboard, and basic office and shipping equipment which are essential aspects of this position.
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Tracks home visits and telephone contacts, maintain written case management reports for Judy Center evaluation purposes, and provide information to the site coordinator. Customer Support Specialist III - Judy Center is responsible for partnering with Title I parent liaisons; case management, coordination of services, communication with families, home visits, tracking progress of clients, maintain documentation and ensuring the participation of all partners.
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The Customer Support Specialist III is also responsible for the maintenance of data for evaluation purposes and tracking data documentation. Demonstrated knowledge of early childhood development and appropriate curriculum for children birth through age five.
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Computer Keyboard and Mouse Hard-Wired Land Line Telephone (plain old telephone line) w/long distance and international long distance service (preferably through your cable provider) (required for a few clients) Hardwired Broadband Internet Service via DSL, Cable or Fiber Optic with an internet connection: minimum download speed of 10 Mbps or higher and a minimum upload speed of 3 Mbps or higher.
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Performs and/or assists with a full range of customer service oriented telephone and e-mail activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations as needed.
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CellGate, the industry’s technology leader in Total Property Wireless Access cellular and internet live streaming video telephone entry, access control and camera integration is searching for an experienced Customer Support Specialist.
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Field Service Engineer (M / F / X) II - Staff - Tempe (AZ) Customer Support United States of America
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Prepares and conducts local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by e-mail and telephone as needed.
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Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents. + The employee uses computer and telephone equipment.
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We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction.
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telephone job Title: customer support
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