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Possess a technical understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) Operations, including Service Desk, Desktop, Network, Telecommunications, Data Center, Application Support, Service Level Management, and other areas of IT Operations.
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The IT Operations Support Technician has at least 2 years of experience with help desk support and 2 years of experience with network administration in a multi-location environment and is experienced with supporting remote users.
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Delaware Nation Industries (DNI) is a prime contractor providing manpower and support IT Operations and Maintenance to the Defense Contract Audit Agency (DCAA) to ensure every DCAA employee has reliable support and access to the DCAA’s network equipment, email systems, and shared drives and databases to successfully carry out their mission to the Department of Defense.
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In this role you will work as part of a team of IT professionals who provide in-house technical PC hardware and software support for our associates and manufacturing operations.
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TelaForce, a Titan Technologies company, is seeking a Deskside Support Technician to join our Asset Management and Field Operations team supporting our OCSD customer. Provide deskside support for currently deployed and newly issued IT assets including installing, configuring, diagnosing, repairing, maintaining, and upgrading all hardware and software, while ensuring optimal performance (via in-person, telephone, email and/or remote desktop connection as applicable.
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As the IT Support Technician , you will install, configure, and troubleshoot server and non-desktop computer hardware, lab instruments, lab equipment, software, systems , and other resources in a data center or other centralized computer network setting.
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You'll troubleshoot technical issues, provide proactive support, and ensure their IT infrastructure runs seamlessly. Join our Managed Services Team as a full-time Network Operation Center (NOC) Technician II.
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Minimum of 7 years of experience in technical support or IT operations, with a focus on troubleshooting complex technical issues. The Principal Support Technician is a key member of our technical support team, responsible for providing advanced technical assistance and guidance to key customers.
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Participates in overall Technical Operations Center (TOC) infrastructure maintenance and support as needed, including UPS and generator power systems, monitoring systems, general maintenance, inventory management, and other items as directed by the CTO.8.
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Northrop Grumman's Classified Solutions is seeking a well-qualified PC Network Support Technician 3 for a classified government program to join our team of qualified, diverse individuals.
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The IT Support Technician will be responsible for ensuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network including, but not limited to client hardware and software issues related to Network/Telephony.
$79,000 - $102,190 an hourFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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The Master Technical Support Technician plays a critical role in ensuring the successful resolution of complex technical issues and driving a positive customer experience. Continuous Improvement: Proactively identify opportunities to improve support processes, documentation, and tools to enhance the overall efficiency and effectiveness of the technical support team.
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Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Coordinates with users, service desk, server administrators, network engineers, and customer and IT management.
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The candidate will be Level 2/3 desktop support technician for the wealth management technology desktop operation and escalation Team. The candidate will be responsible for managing senior escalations, deep dive analysis of branch environment, white glove service, onsite support, project activities, and technical solution deployments.
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Provides technical support for computers and associated networks. CompTIA Security+, A+, Network+, or ITIL Certification. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.
$42,000 - $83,100 a yearFull-timeExpandApply NowActive JobUpdated 11 days ago
technical support it technician network operations jobs Title: support technician
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