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The Customer Care Specialist 1 is an advocate for Members and Customers and seeks to resolve concerns on the first call or visit. The Customer Care Specialist 1 provides excellent service to our Members and Customers via phone and in person.
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Minimum 3 years of experience of working as a functional analyst developing requirements, executing test plans, and providing operational application/system support. Responsible for day-to-day support of vendor systems, performs regular health checks to maintain optimal performance.
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As the Customer Care Representative, you provide exceptional customer support to clients and drivers who communicate with the contact center through either phone, email, or chat.
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The Customer Care Coordinator is responsible for providing support to our clients offering professional customer service by WOWing clients through an unmatched Willingness to help, Ownership of LeasePlans mission, and dedication to Winning customer loyalty through driving 1st contact resolution.
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This position may lead a team of individuals in any of the following functional areas: Technical Support, Account Services, Back Office, Telephony Back Office, Customer Experience, Social Media, Fraud and Abuse and other related positions as applicable.
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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We are looking for Customer Service Representatives to support inbound customer service.
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This position provides end users with excellent customer service, service management, incident management, technical troubleshooting, help desk support services, first contact resolution, and escalation.
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Due to the growth of the project and hence the growth of our support team, we are currently looking for an experienced professional who can help us to strengthen the processes within the customer care department and make the work of the customer care team more efficient.
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Our Customer Care Representative is the primary contact for customer requests regarding all Customer Service processes, procedures, and information, including, but not limited to: order taking, product delivery, pricing, terminal access, billing, credit, and other customer-related requests for information on products and services.
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The Customer Care representative position provides telephonic support in various areas of customer assistance. Current opportunity: Customer Care Representative.
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Support CX Director in the engagement of key stakeholders and functions across key journey deliverables as needed. Develop project work plans and roadmaps with cross-functional team members to support the execution and implementation of strategic recommendation.
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As a Customer Care Specialist, you'll play a vital role in ensuring patients receive the care and support they need. Meaningful Work: Make a difference in the lives of patients and their families by providing compassionate care and support.
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Based within a dynamic team environment you will provide support to our national customer base by offering innovative solutions to a variety of direct calls, confident with the knowledge of having access to intelligent support applications and armed with the skills gained from an intuitive training and development program.
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The Marketing department handles dealer inquiries on the Contest and Incentive programs, utilization of the VINCENT system and Dealer Payment Statements along with Smart VINCENT. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail vehicle ordering, scheduling and shipping needs.
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support job Title: customer care
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