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Residential Customer Care Specialist
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- Increased demand for smart home security has opened a brand-new opportunity at Guardian for a high-energy Customer Care Specialist like you.
- We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers.
- Based within a dynamic team environment you will provide support to our national customer base by offering innovative solutions to a variety of direct calls, confident with the knowledge of having access to intelligent support applications and armed with the skills gained from an intuitive training and development program.
- To support you, we take pride in investing in your success by offering a career path that begins with competitive pay including shift differentials coupled with a comprehensive benefits plan including medical, dental, vision, flexible spending, long-term disability, life insurance, 401k, and paid time off!
- Our Customer Service Reps provide Guardian customers with a positive experience by efficiently processing calls relating to security products, alarm monitoring services, home automation, associated billing, account inquiries and retention scenarios
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