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The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals.
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The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.
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Ensure the 24/7 execution of all customer service programs and processes. Ensure exceptional customer service is being delivered. Excellent customer service skills.
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Job Description The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. Principal Duties: Ensure exceptional customer service is being delivered.
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Exceptional Customer Service. Participate with the store management team to improve store performance in areas of sales, controllable expenses, merchandising, marketing, associate retention and associate training and make appropriate recommendations to store management regarding the same.
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Respond to and resolve customer inquiries and solicit customer feedback and input. Respond to and resolve customer inquiries in a courteous and timely manner. Leadership experience required, leadership experience in a fast-paced retail, food service environment preferred.
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Proven and consistently demonstrated skills in the following: Exceptional Customer Service Relationship Building Effective Communication. Experience training, sales building, management of expenses, and food service menu planning.
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The Customer Service Associate is accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.
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As a Senior Product Associate in Service Product, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
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This position is a customer service position providing patient support for front-end processing and product support for one or more pharmacy programs. All Associate Customer Service Representatives are responsible for accurate and efficient data-entry of patient demographics and case management documentation.
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