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Serve as technical lead for support, troubleshooting, and development of Spectrum Mobile systems and guide software development efforts. Support, troubleshoot, and develop Spectrum Mobile buy flows and backend systems, including investigating, researching, and reaching out to backend teams.
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Provide mobility support for end users mobile devices includes basic installation and troubleshooting. As a Desktop Support Engineer: Provide onsite/remote end user support on multiple computer platforms: Windows, Macintosh, UNIX and mobile devices.
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Programming languages — outside of schoolExperience with embedded or single-board computers, i.e., Arduino or Raspberry PiProficient with Git source control — we use GitHubExperience using the command line interface (terminal) to build softwareSoftware/hardware PCB troubleshooting and debugging experienceiOS / Android mobile app development.
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2+ years' experience with configuration and operation of Mobile Device Management systems (JAMF School/Pro, Meraki Systems Manager, Mosyle) Familiarity and experience with switches, firewalls, access points by Cisco, Meraki, Sonicwall, HP, Ruckus, Aruba, Ubiquiti; UPSs by APC; VoIP by Zoom; security cameras by Verkada; projector mounting and configuration; switch cabling and cable troubleshooting; mass deployment of end user devices.
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Implement MAM policies in Intune to manage and secure corporate data within mobile apps, including app protection policies, data loss prevention (DLP), and app tunneling. Implement MDM capabilities in Intune to remotely manage devices, including device enrollment, configuration, monitoring, and troubleshooting, ensuring compliance with organizational standards.
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This role involves providing escalated technical support across various IT infrastructure and end-user computing areas, including managing desktop, network and mobile devices, troubleshooting operating systems and applications, maintaining end-user devices, and implementing IT service management processes.
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Core desktop support duties include but are not limited to imaging and setting up user laptops/desktop machines, performing software installation, monitors and peripherals installation, IT equipment relocation, managing asset inventory, and troubleshooting Microsoft Windows operating system and Office product issues, desktop phone support, Oxy mobile app installation support.
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Other duties include setup and support for non-desktop devices such as tablets and field laptops, hands-on assistance with networking and server equipment and fundamental communications / networking cabling support, Xerox printer/plotter troubleshooting and support, Audio/Visual support for conference rooms, IT equipment salvaging and retirement, application support, and end user training.
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This infrastructure is comprised of Windows and Linux servers, MS SQL, IIS, Apache, Azure SaaS/PaaS, Microsoft 365, VMware virtualization, Active Directory, mobile devices (BYOD and corporate owned), HPE/Aruba, Meraki, VeloCloud and IoT medical devices.
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The position will consider experience in Land Mobile Radio (LMR) (Motorola, Kenwood) or apprentice electrician with the desire to learn Giant Voice. Knowledge of / willingness to learn Emergency Management systems: Giant Voice Exp or LMR Exp or Apprentice Electrician Technical test equipment used to install / repair GV, LMR, and AVNSStrong written and verbal communication skillsStrong troubleshooting and conflict resolution skillsAbility to work flexible hours and be on-call.
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Assists troubleshooting physical DELL & HPE servers, SAN/NAS storage appliances, VMware, LAN/WAN/WLAN equipment, Azure SaaS/PaaS, integrations and software problems. Advanced level knowledge and training in network management, TCP/IP troubleshooting, wide array of hardware and software technologies.
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Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network.
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Mobile Diesel Technicians are responsible for troubleshooting, repairing, and diagnosing both routine maintenance and emergency services while making repair recommendations to customers.
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Advanced troubleshooting of physical DELL & HPE servers, SAN/NAS storage appliances, VMware, LAN/WAN/WLAN equipment, Azure SaaS/PaaS, integrations and software problems. This position will lead, develop, plan, design, install, monitor, and administer all systems and networks and lead in-depth troubleshooting and root cause analysis of incidents involving these systems.
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Good Understanding Mobile device management and enrolling IOS and Android devices and troubleshooting enrollment. Basic knowledge of installing software via SCCM / MECM , troubleshooting issue if installation fails and resolve them effectively in timely manner.
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