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Windows Microsoft application experience - Troubleshooting IT related issues (preferably with call center experience) - iOS (iPhone, iPad) application support and troubleshooting - Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device – Driven to help and support clients with outstanding customer service.
$20 - $21 an hourFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Demonstrate ability to provide technical support, troubleshooting, monitoring, and maintaining equipment relative to the Agency's designated MDM, Active Directory, designated enterprise messaging system, various mobile device hardware, and mobile device operating systems.
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Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills. Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import.
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Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services. Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle.
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Office 365 AdministrationWindows Server 2008, 2012, 2016 administrationWindows 7, 8, 10 administrationChrome, Firefox, and Internet Explorer administrationDell & HP Server class hardware experienceDell & Microsoft Surface hardware experienceApple iPhone diagnostic / troubleshooting experience.
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This diverse role requires professionalism, people skills, superior customer service, attention to detail, organization, being dependable, troubleshooting in addition to leading, training and selling.
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PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels.
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Job Description:The Desktop Support/Tier II position will work within an established team to provide Tier II level Help Desk support for the end user community and is responsible for diagnosing, troubleshooting and resolving support requests for OPM customers.
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As WiFi team member, you'll be responsible for designing, developing and optimizing WiFi networking subsystem software across Apple products including iPhone, Mac, Apple Watch and Apple TV. You will also be working across software stacks (Frameworks and API, UI, OS services, and drivers) to maintain and productize features collaboratively with the hardware and software teams within all of Apple.
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Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification. Experience on InTune/iPhone support is an in advantage.
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Familiarity with technical troubleshooting of Microsoft platforms and applications including Windows 10/11, O365 and others as well as Apple iOS devices (iPhone, iPad, iMac) and ITSM tools and reporting.
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Technologies may include, but not limited to: Windows 10/11, Microsoft Office, iOS (iPad/iPhone), and ticketing systems. Role involves basic troubleshooting of Microsoft applications and proprietary system via phone.
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Technologies may include, but not limited to: Windows 10/11, MS Office, iOS (iPad/iPhone), and ticketing systems. Role involves basic troubleshooting of MS applications and proprietary system via phone.
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One (1) Years of Desktop, laptop, tablet and smart device hardware troubleshooting and maintenance. Certified as a Service Desk Manager or Service Desk Director, e.g., HDI Support Center Manager, HDI Support Center Director preferred.
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Information Technology, Training, L1, Help Desk Technician, Troubleshooting, Microsoft Word, Cloud, iPhone/iPad/Android/MacOS, LAN/WAN. PC troubleshooting experience with hardware and software i ncluding cloud collaboration platforms such as video conferencing, Google Docs/Drive, and file sharing.
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iphone troubleshooting jobs
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