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Answers 800 helpline calls and performs other general office duties such as data entry, mailings, and inventory. Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Currently, programs and contracts include Collaboration with the Pro-Life Union of Greater Philadelphia and The Capuchin Friars at The Cenacle at Padre Pio Center, Real Alternatives, PHMC DHS Parenting Collaborative, Casa del Carmen Family Service Center, Food, Diaper and Hygiene Pantries at both locations, A Call Away Helpline and Document Assistance.
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Meet minimum qualifications: Associates degree or certificate in communications, office management, business, human services, sociology, psychology, or other field of study AND four years of job-related experience determining or processing eligibility for social service programs and/or health, financial loans, unemployment, collections, call center, etc.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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A Crisis Worker may perform screening and triage, psycho-social support, and connection to appropriate resources through call or text. Services also include collaboration with local mental health authorities in the state of Utah. As such, the Statewide CrisisLine operates as a 24/7 dispatch for Mobile Crisis Outreach Teams across the state of Utah. Corporate Overview: University of Utah Health Hospitals and Clinics is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members.
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Manage RCC Call Center/Helpline and processing teams onshore and offshore for the Regional Credit Center (RCC) processing activities across multiple states and geographic Regions.
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The Technical Support Line Manager provides direction, leadership, and development to staff of the Technical Service Support Line call center (also known as Technical Helpline or Techline.
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SUMMARYThe Technical Support Line Manager provides direction, leadership, and development to staff of the Technical Service Support Line call center (also known as Technical Helpline or Techline.
$89,400 - $120,000Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Key functions include (1) handling and triaging beneficiary calls, (2) case intake (3) staffing the Medicare Helpline, (4) explaining rights and responsibilities as patients covered by the Medicare program, (5) informing Medicare beneficiaries, healthcare providers, and others of QIO activities and responsibilities.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Rutgers, The State University of New Jersey is seeking a Per Diem Mental Health Specialist II for the Suicide Hotline Call Center within Rutgers University Behavioral Health Care. As part of the Call Center, actively participates in ensuring the telephone calls/service requests are handled in an effective and "caller friendly" manner.
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Experience working on a crisis helpline/call center experience preferred, or familiarity of the suicide prevention landscape and network nationally and locally. 5 years in management or related experience, preferably call center management experience; experience managing volunteers is a plus.
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The Social Services Call Center Specialist receives and responds to all incoming calls through the agency helpline, including calls specifically directed to the Russian language helpline.
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Forward call back messages to Volunteer Supervisors at the end of the day. Personal work relationships are with immediate office staff, Office Supervisor, the public, department and agency representatives at local and state levels.
ExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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Call Center Helpline to assist dealers submit 30-50 inquires per day typically seeking assistance identifying Reman parts for their application. You may interact with 2 other helpline personnel, service and design engineering for help answering.
Full-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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We are seeking a Bilingual Inbound Call Center Rep for one of our clients, INDIANAPOLIS, IN. Job Title: Bilingual Inbound Call Center Rep. We are seeking a Bilingual Inbound Call Center Rep for one of our clients, INDIANAPOLIS, IN.
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Keep work area in order and recycle unwanted paper and boxes. Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed. Put away all deliveries in an orderly manner.
Full-timeExpandApply NowActive JobUpdated 1 month ago
helpline call center jobs
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