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This role also involves the development and utilization of help desk metrics to facilitate process improvement discussions with peers, partners, and subject matter experts, to streamline operations, enhance sales force effectiveness, and reduce costs.
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The Help Desk Analyst is the first line of support for users and a critical part of providing a path forward. The ideal Help Desk Analyst understands that continuously revising and tailoring the channels for support is an important part of helping users help themselves.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Elevating unsolvable end user problems to NAVAIR CTR, CTR Staff members, the NMCI contractor, or other appropriate entities after following established NMCI processes (such as opening a trouble ticket with NMCI Help Desk.
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Items are received via multiple channels, including IT Help Desk, Zendesk case management system, email, or Instant Messaging. As an Integration Analyst, you will provide high-quality support for the Abbott Workday Human Resource environment as part of the HRTS HCM Architecture team.
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Minimum 5 years IT-related work experience (system administration, Help Desk technician, etc) in an ISSO position. Please note that due to our Department of Defense contract requirements, U.S. CITIZENSHIP IS REQUIRED. Information System Security Analyst Nature of DutiesResponsibilities include, but are not limited to: The ISSO will be responsible for system security planning, system/application compliance testing, project management, tracking and remediating findings, and maintaining and continuous improvement of documentation for communications web applications and the incident response team’s equipment.
ExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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At least 5 years of experience in computer application support, reporting software, database administration or help desk support, or an equivalent combination of education and experience sufficient to perform the duties of the job.
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The Help Desk Analyst position is responsible for providing Level 1 end user support for issues related to the computer systems at CJIS, the Connecticut Information Sharing System (CISS) and any other system managed by CJIS.The Help Desk Analyst is expected to leverage strong interpersonal skills and solid communication skills to rapidly become a contributor to the implementation of the CJIS support strategy.
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Apply now to find out more about this Help Desk Analyst (2nd line Windows O365) opportunity. Help Desk Analyst / Engineer (2nd line Windows O365) Epsom to £40k.
ExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Resolving end users IT hardware and software related issues that do not require NMCI help desk involvement. Placing NMCI help desk calls for the PMA end user, following through to ensure the end user issue resolution.
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This position acts as a delegated security officer for many of the systems supported and processes provider number requests to assist local agencies to report their service providers using PPS. Since these systems are used to support LTC, DCTS and other DMS functions this help desk support, training, and problem-solving role is critical to the accuracy and completeness of data on these programs and its use for program management.
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Must be detail-oriented and self-motivatedMust be a team player, organized and have good interpersonal skillsPreferred SkillsExperience working in an IT Service Desk, Help Desk, Desktop Support, or similar position within a high tech, fast paced environment.
$55,000 - $65,000ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Digital natives, and those well immersed in technology, will find it easy to come up to speed supporting the broad spectrum of applications and processes serviced by the Help Desk using its ServiceNow web-based toolsets to search knowledge bases, document calls, complete requests and escalate incidents, all while following proven procedures.
Full-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Serves as primary provider of training and help desk support to Welltower’s operators in the use of tools and systems, with a focus on electronic health records (EHR) The Analyst, Operations-Business Applications is an experienced team player who will play a pivotal role in implementation and ongoing support of Welltower’s Yardi Electronic Health Record (EHR) module, other clinical products, and applications.
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Job Title: Service Support Analyst- Junior (Remote) Location: Raleigh, NC Duration: 12+ Months Job Description: The client is seeking a qualified IT Help Desk Specialist to provide first level hardware and software support to end users.
RemoteExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Tags: Desktop Support, Help Desk Analyst, IT Support, Service Desk Analyst. Tags: Desktop Support, Help Desk Analyst, IT Support, Service Desk Analyst. Desktop Support Specialist , providing crucial 3rd level support in a fast-paced professional services environment.
ExpandApply NowActive JobUpdated 11 days ago
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