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As an HVAC Customer Service Consultant with First Supply you interact with customers to provide a Best-In-Class Customer Experience and respond to general HVAC and plumbing related inquiries about product application and troubleshooting.
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As a Customer Service Consultant with First Supply you interact with customers to provide a Best-In-Class Customer Experience and respond to general plumbing and/or HVAC related inquiries about product application and troubleshooting.
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Hands on knowledge of S/4 CS functionalities including Service order Management, Delivery Management, Master data, Customer Vendor invoicing and payments, Pricing, Contract Management, data integration, others.
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First Supply is seeking an exceptional Customer Service Consultant to enhance our team of dedicated professionals. The Kohler Signature Stores are a kitchen and bath showroom that provides a distinguished Kohler experience where designers and homeowners can get hands on with hundreds of products, exclusively from the Kohler brands.
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The ideal candidate will have hands-on experience in customizations and configuring applications within Dynamics 365 CE, particularly in Field Service and Customer Service modules.
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Hands-on experience in SAP Ariba downstream modules and SAP systems experience are required. Work very closely with Functional, Customer Procurement, and IT teams to understand the requirements and design, build SAP Ariba solutions.
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3 to 5 years of hands-on experience in Dynamics 365 CE, specifically in Field Service implementation. Lead and actively participate in the implementation of Field Service and Customer Service solutions within Dynamics 365 CE.
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Experience in configuring and customizing Field Service and Customer Service modules. MB-240 Field Service certification preferred; additional Dynamics 365 certifications are a plus.
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Proficient in C4C process configurations, offline configurations, code list mappings, Key User Tool, and UI Concepts (screen configuration, layouts, business roles) work with other CRM technologies with a good functional knowledge of Sales and Service processes design, build, test, and deployment of SAP Service Cloud (Cloud for Customer C4C.
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Must be able to provide personable, friendly "World Class" customer service to internal and external customers. A career for life: You'll gain hands-on experience within a production shop.
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2+ years of customer facing experience; sales experience a plus. Industry Comparable Pay - Paid weekly and eligible for overtime. Can prioritize competing tasks and adapt easily to a fast-paced environment.
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Benefits from day one: Immediately eligible for medical, dental and vision. Must have a valid driver's license and be eligible for coverage under our company insurance policy. Must be able to pass all pre-employment screenings including background and MVR checks.
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Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. Career growth opportunities - we promote from within.
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Paid Vacation & Holidays - Can begin accruing day 1. Passion for learning the collision industry. Caliber is an Equal Opportunity Employer. Be able to understand instructions - written and verbal.
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Paid Vacation & Holidays - Can begin accruing day 1. Passion for learning the collision industry. Caliber is an Equal Opportunity Employer. 18.00- $23.00 per hour! Be able to understand instructions - written and verbal.
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hands customer service jobs Title: service consultant
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