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Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily. We exceed travel expectations at our Courtyard Rockford hotel near Belvidere, IL. Our location just off I-90 and E State Street offers travelers a hotel with easy access to Loves Park, Beloit and more.
$17 an hourExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The Hotel Guest Services Manager reports to and collaborates with the Hotel Operations Managers to set the tone for the front-of-house experience of Caesars Palace This integral role assists in leading the hotel departments (Front Office, Front Services) by example, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed.
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Job Summary The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling.
$60,000 - $70,000 a yearExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling.
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The Bell Attendant/Guest Services Attendant will also provide a fond farewell departing guests at the hotel. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions, recommendations for off property, etc.
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The Event Coordinator assists the Director of Sales & Marketing Convention Services Managers and Sales Managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and functions.
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The Guest Service Supervisor is a leader for the hotel’s front desk and guest services team. The primary responsibilities of a Guest Service Supervisor include resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, managers, and other hotel department teams.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Work closely with the Housekeeping Department to improve guest services and foster cross departmental communications. Works closely with the Guest Service Operations Manager and night audit staff to ensure maximum front office efficiency.
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Originally opened in 1926 as the George Mason Hotel, this adaptive reuse combines the iconic inn with an adjacent new building that houses a modern event space and elevated guest rooms. At Hotel Heron, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest’s visit special is missed.
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Hotel Valet Parking Management and Bell Services is our only niche and provided our undivided attention. Evolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide.
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Our strict focus on only serving the hotel industry affords our clients the benefit of a more sophisticated guest service platform without the distractions from other verticals. Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement.
$80,000 a yearExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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About Evolution Parking & Guest Services. Evolution Parking & Guest Services. We operate and manage the parking and front door services and the exceptional team members that make it all possible at America's finest hotels such as the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt and countless more.
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Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
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From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy. Who We Are: Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC.
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Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering and be able to exercise discretion and independent judgment as it relates to these departments when handling guest complaints, employee issues, or other matters of significance.
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