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FT Customer Support Representative - Work From Home[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies.
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Customer Service / Fully Remote] - Anywhere in U.S. / Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies.
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As a testament to Lugg's commitment to customer satisfaction, the company has partnered with thousands of retailers such as IKEA, Restoration Hardware, HomeGoods, Best Buy, Lowes, and many more to provide same-day delivery.
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Lugg.com. Logistics, Transportation, Technology, E-commerce, On-demand ServicesCompany Specialties:Delivery, Moving, Customer Experience , Operations, Retail Delivery, Same Day Delivery, App, and On-Demand.
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Delivery, Moving, Customer Experience , Operations, Retail Delivery, Same Day Delivery, App, and On-Demand. Lugg's team of friendly and vetted professionals, known as "Luggers," are dedicated to providing a 5-star experience for every customer.
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In this role, the successful candidate will be responsible for resolving inbound customer service and technical support customer requests, accurately logging and tracking all call/email activity in our ticketing system, providing accurate and professional resolution on all supported issues, and accurately resolving all assigned customer service or technical trouble tickets.
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3+ years of luxury fashion sales experience preferably in a similar role or customer service setting; Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony.
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3+ years hands on experience and deep platform expertise with messaging technology and email service provider platforms (ESP), Salesforce marketing cloud preferred. Maintain working knowledge of Salesforce Marketing Cloud, Customer Data Platforms (CDP) and Identity Resolution Platforms (IDR), Unica/Interact and Adobe Workfront to meet and exceed the needs of Vanguard marketing teams.
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Overview: As a Customer Service Representative (“CSR”), you will use your love for business, people, and the community coupled with your passion for customer service to build relationships.
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Examples include but are not limited to: Own the virtual/online event marketing discipline, including webinars, virtual tours, demos and customer events Curate virtual selling activities and tools including video conferencing, video selling, eMail marketing activities, and podcasts Lead the alignment of tradeshow strategy for both traditional and virtual events.
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Ramp serves customers across a wide variety of passive and active channels, including our help center, in-app support bots, live chat, customer service phone line with IVR, email and webform submissions fielded by customer support, account managers, customer success managers, and risk operators.
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As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need.
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Under the supervision of the Box Office Manager, the purpose of the position is to provide oversight of ticket sales/Box Office I/Box Office II, account for sales transactions, and complete all assigned administrative and customer service functions related to the Box Office.
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Boost webinar registrations and revenue by marketing the product through email, social media, newsletters, house ads, and site promotions, coordinating with the editorial team and Zoom Events to prepare the auditoriums for the live events, and providing customer service support.
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2-4 years of experience working in bursar, financial aid, scholarships, banking, business administration, finance, accounting, customer service, or other related fields. The position requires extensive, diverse, and progressively responsible experience, including direct responsibility for providing and overseeing customer service related to the Bursar’s Office at Denver and Anschutz Medical Campuses to the student body, staff, faculty, and university community.
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