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You'll maintain relationships within a portfolio of NetSuite customers to ensure the continued adoption and expansion of NetSuite's cloud-based business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce.
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Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Drive pipeline velocity activities, including customer references, complete quotes and contract preparation and execution.
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Onsite customer presentation with C-levels to negotiate and close strategic and complex deals. Manages accounts throughout the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs.
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Analyze customers business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention. Territory may be combination of geographic, product, industry and other customer / market dimensions.
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Liaises with customer contacts for the purpose of managing the customer relationship, identifying new opportunities and maximizing sales. Travels to customer sites to identify / develop sales opportunities.
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Work to improve overall customer happiness within assigned customer accounts. As the leading provider of a full, cloud-based ERP suite, including financials, inventory management, HR, professional services automation, and omnichannel commerce modules, NetSuite gives businesses the visibility, agility, and control needed to grow.
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The territory that this rep covers does not have an Inside Sales Rep or Field Rep. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. We strive for attention to detail, emotional intelligence, and quick turnaround times.
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Founded in 1998, Oracle NetSuite was the first cloud company - ushering in the new era of cloud computing. Unused balance will carry over each year up to a maximum cap of 112 hours. Network internally with NetSuite Peers/Leadership, Value Added Teams, Marketing and Enablement, etc.
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One to three years of Customer Service, preferably order fulfillment to account(s) experience. As a Customer Service Coordinator for our Better Being Co. Canada segment, you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
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We develop online parts selling systems, service quoting and inspection solutions, data analysis, predictive marketing and eCommerce solutions to help our OEM and Dealer customers grow sales and elevate customer experience.
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U will have a variety of important responsibilities, including managing our customer service team (currently a remote team of 12 agents primarily doing email support), overseeing a constantly evolving set of operational tasks related tomaintaining our 3rd party distribution channel partnerships, and acting as our main customer advocate with respect to product development and other business decisions.
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You have a minimum of 3 years of SaaS/Technology sales (or similar) and a desire to succeed. Upsell and cross-sell business application solutions within an existing base of NetSuite clients. Voluntary benefits including auto, homeowner and pet insurance.
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Constantly follow trends in eCommerce customer service and platforms/tools that may create additional efficiencies in workflow. Were now looking for a Customer Service Manager who is responsible for building relationships with and creating incredible experiences for all customers of our direct-to-consumer brands.
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Bachelor's Degree in Computer Science, Web Design, eCommerce, Customer Service or relevant experience is preferred. A Bachelor's Degree in Computer Science, Web Design, eCommerce, Customer Service, or relevant experience is preferred to kick-start your journey with us.
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Suite Commerce - Commerce Everywhere, Customer Insight, Connected Commerce CRM - Sales Force Automation, Customer Service Management, Partner Relationship ManagementMarketing Automation, Mobile, CRM Analytics and Reporting NetSuite OneWorld - Global ERP, Global CRM, Global Ecommerce, Global Services Resource Planning (SRP), Global Business Intelligence NetSuite SuiteCommerce - NetSuite OpenAir, SuiteAnalytics, SuiteFlow, SuiteCloud Platform.
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