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In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Establishes clear expectations for balancing in-store customer service and completing online orders. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. Maintains Team Member safety and security standards.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. As the Supervisor, you support the Team Leader in leading and developing Team Members.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Consistently communicates and models WFM core values, leadership principles, and supports goals. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. Excellent interpersonal, motivational, team building and customer relationship skills.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Job Responsibilities Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. Ability to work a flexible schedule including nights, weekends, and holidays as needed.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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At Whole Foods Market, we are working to nourish people and the planet. Maintains cleanliness of workspaces including staging area and coolers. Proficient with email, Microsoft Office, and operations-related applications.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Ensures an effective and efficient response to customer questions, requests, and/or concerns. Capable of teaching others in a positive and constructive manner. Ensures compliance with relevant regulatory rules and standards.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Hand use: Single grasping, fine manipulation, pushing and pulling. Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Ability to work in a wet and cold environment. Seeks awareness of relevant competitors and industry trends. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Work requires the following motions: bending, twisting, squatting, and reaching. Ability to perform task management, balancing dynamic customer flows. Maintains security of equipment, e.g., MSRs, phones, currency counters.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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In an 8-hour workday: standing/walking 6-8 hours. Exposure to FDA approved cleaning chemicals. Proactively identifies process improvement opportunities. Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance.
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delivery service full time health and safety jobs Title: supervisor
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