- UpvoteDownvoteShare Job
- Suggest Revision
CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
- Suggest Revision
With knowledge of the products, the CSM works closely with assigned accounts to actively drive adoption and retention, as well as act as the voice of customers internally at Veritas. The Customer Success Manager (CSM) is a single point of contact engaging with assigned customers to maximize value and create strategies to support customer objectives and desired outcomes.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
- Suggest Revision
The Client Services Manager (CSM) is responsible for developing and managing relationships with assigned clients and field staff to more quickly resolve challenges and address concerns. The core focus of the position is to ensure client satisfaction and increase client retention.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
- Suggest Revision
We are searching for a skilled customer success manager (CSM) who ultimately will strengthen customer relationships, increase revenue, and improve customer retention. We are searching for a skilled customer success manager (CSM) who ultimately will strengthen customer relationships, increase revenue, and improve customer retention.
RemoteExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
- Suggest Revision
As a Principal CSM, you are also expected to contribute thought leadership and drive team collaboration with Own's Customer Success organization and cross functionally within Own. Your commitment to driving differentiated value realization will set new standards for excellence in customer success at Own. Your success will be measured by key performance indicators, including customer retention, renewal rates, upsell, cross-sell, expansion, and customer satisfaction.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Provide insights into levers for accelerating customer retention, improving Customer Success capacity for Named and Scaled CSM teams, and operationalizing new ideas through the creation of new processes and workflows.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
- Suggest Revision
The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a successful renewal.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
- Suggest Revision
We are a well-funded SaaS start-up in the compliance management, certification, and licensing space looking for an amazing Customer Success Manager (CSM) to join our growing team. Engage in regular, proactive outreach to customers in all stages of their journey - from initial onboarding to growth & expansion and through retention & renewal.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
- Suggest Revision
In this role, you will play a critical role in generating insights that help our business stakeholders in Customer Success leadership to shape their strategy and achieve core objectives in NPS, Net Dollar Retention, and Gross Revenue Retention.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
- Suggest Revision
The Customer Success Manager (CSM) partners with the BDE and the customer on renewals and work through any RFP process by identifying gaps in current contract in place and understanding customer needs in order to successfully renew the contract.
Full-timeRemoteExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
- Suggest Revision
As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
$100 - $125ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
- Suggest Revision
The Client Success Manager (CSM) is responsible for developing high-trust relationships with our clients, measured through client satisfaction, relationship health and client retention. The CSM provides continuity and ensures a seamless experience spanning all stages of the client lifecycle.
Full-timeExpandUpdated 24 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Demonstrable success in thinking strategically and executing tactically while providing consistent and high customer satisfaction and retention levels in a fast-paced environment. Strong technical understanding and experience in SaaS industry Experience with one or more of the following technologies related to Dynatrace: Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
- Suggest Revision
The VP, Customer Success will have responsibility for leading the North America CSM team. They work closely with related functions in Genesys to ensure customer onboarding, retention, and revenue growth.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Keen ability to identify trends and execute strategies to boost customer engagement and retention. - Have 5+ years of experience as a CSM or similar role. Our client is looking for a Customer Success Manager to collaborate with their mid-market and enterprise customers to adopt our client's suite of AI tools.
ExpandApply NowActive JobUpdated 5 days ago
csm retention jobs
FEATURED BLOG POSTS
Tips for a Good Character Reference Letter with Examples
Hiring managers love a resume laden with relevant skills and qualifications. Hard skills specific to the role, like SEO strategy or Java programming languages, are easy to qualify using achievements or facts and figures. But how exactly can they verify personality traits, work ethic, relationship management skills, or curious nature during an interview when they barely know you?
How to Dress on the First Day of Work (Men & Women)
You did it! Out of hundreds of applicants and dozens of people interviewed, you’re the one who got a new job. Congrats! Now comes the question of how to dress on the first day of work.
Why College Students Should Work While in College?
College is a special part of our lives. It’s a time when we prepare for our dream job while creating some of the most memorable moments in life. That said, college life can also be stressful. Not only do we have to spend long hours studying, writing and researching, but we also have to deal with increased tuition fees and living expenses.
5 Ways to Measure Candidate Experience
Your candidate experience is made up of 4 essential parts
How to Stall a Job Offer Politely
You did it! After several weeks of looking for a new job and undergoing grueling interviews, you finally have a job offer. Although this may be very exciting, accepting a job offer means that you’re making a long-term commitment to your future employer. So, even if you’re eager to leave your current job, this isn’t a decision you should take lightly.
How to Get a Job in a New City - Best Tips to Follow
When your dream job posts, will you be ready? What if that dream job was in a faraway city or a different continent…would you move for it? Most of us have dreamed about what it would be like to accept a job in a new place at one time or another. But when it comes to actually making a move, it’s usually the logistical details that give us pause. The key to job searching in a different location is to have a plan.
What is a Policy of Non-Retaliation & How to Create One
Your company probably has many policies in place – anti-discrimination policies, equal opportunity policies, ethics policies, and so on. However, it is important to re-evaluate whether you have a policy that covers every situation. Say for instance one of your employees submit a complaint in good faith to their supervisor. To their surprise, they are met with retaliation, such as demotion, defamation, or even termination.