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Client Service Manager
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$55,000 - $56,000 a year
Full-time
- Job Description The Client Services Manager (CSM) is responsible for developing and managing relationships with assigned clients and field staff to more quickly resolve challenges and address concerns.
- The CSM oversees all non-clinical aspects of the provision of care that includes the utilization of authorized hours, the vetting of potential candidates, and the management of communication between clients, field staff, and office personnel.
- The core focus of the position is to ensure client satisfaction and increase client retention.
- This position reports directly to the Manager of Operations.
- Demonstrates an understanding of who to collaborate with regarding family dynamic concerns from the clinician or the client receiving services.
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