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Requires 1 to 3 years work experience in consumer lending and working knowledge of consumer loan processing, documentation and post-closing. Coordinates with the Loan Servicing team to hand-off loan for booking to FIS.
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Provide counsel to First Tech personnel on a broad array of proposed, new, or existing retail loan and account products and services with a focus on bankruptcy, consumer protection, collections, mortgage servicing, indirect lending, and FinTech partnerships.
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Written consumer complaints may be received by the Loss Mitigation, Customer Service, Loan Servicing, or any other Servicing Departments. The Compliance Homeowner Advocacy Team supports oversight of certain Consumer Financial Protection Laws specific to time sensitive mortgage servicing situations escalated by homeowners.
Full-timeExpandApply NowActive JobUpdated 4 months ago - UpvoteDownvoteShare Job
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Daybreak or other retail consumer servicing systems. Customer Service #Collector, #Collections, #Call Center, #Auto, #Loan, #Credit, #Inbound, #Representative, #Financial, #Account Management, #Negotiation, #Team, #Leadership, #Operations,#Management, #Financial,#Collector, #collections, #Call center, #auto, #credit, #representative, #Customer,# Billing,# Debt Collection #fast paced #Bonus.
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Serve as s subject matter resource on compliance regulations including the CFPB Small Business Lending Data Collection Rule, TILA, RESPA, TRID Rules, ECOA, FCRA, HMDA and other consumer and commercial regulations, as well as applicable Farm Credit Administration regulations.
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At least 2 years of experience in Default Mortgage/consumer servicing experience. Maintain knowledge of compliance mandates, mortgage and consumer servicing policy and procedural updates and investor specific guidelines and related changes in the mortgage and consumer servicing industry.
$60,000 - $80,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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As part of the consumer Loan Servicing Team will assist in the processing of any Consumer Loan promotions that are offered on a yearly basis. This position is responsible for assisting in all areas of the Consumer Loan Servicing group.
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Auto Collections experience preferred. The ideal candidate will be comfortable with making outbound calls using an auto dialer to collect on accounts that are 1-30 days past due. Minimum one year customer service experience in a high call volume, auto dialer environment preferred.
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Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing.
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The Navigator is responsible for consumer experience, improving and maintaining health outcomes, informing members on health care cost and utilizing their HMSA plan benefits. Participate in training to learn the foundation and basics of servicing HMSA's customers.
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Well-rounded knowledge of Consumer Financial Protection Laws and mortgage servicing specific regulations and requirements. Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies.
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Provide detailed analytics to the Mortgage Banking teams on varied assets classes and associated financial products including agency/non-agency new origination residential mortgage loans, non-performing/re-performing loans, investor loans, single family rental, manufactured housing, second liens, Home Equity Line of Credit (HELOC), bridge loans, mortgage servicing rights, and Consumer loans.
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The Loan Servicing Specialist is responsible for post-closing commercial and consumer loan documentation and ongoing administrative and customer support for existing loan accounts. Experience with loan servicing is preferred.
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The Asset and Loss Mitigation Specialist will work with the Consumer Loan Hardship Specialists to coordinate the disposition of collateral in the event of a member's passing. Collateral recovery and liquidation is an integral part of the loss mitigation strategy for VyStar as it aids directly in delinquency and charge off financial reporting for one of the largest segments of the consumer loan portfolio.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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The Loan Servicing Specialist I (LSSI) is responsible for providing loan servicing support to all lending staff of the bank. Broad working knowledge of loan servicing processes, collateral documents, loan documentation, and collections.
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