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Makes collection counseling calls for past due consumer loans; works with default servicing team on referring seriously delinquent accounts to them for advanced collection and repossession activities; assists default servicing team with advanced collections as needed.
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Under the supervision and guidance of the Mortgage Investor Reporting Manager, the Consumer Loan Servicing Specialist 2 is responsible for reporting and remitting principal and interest collections to investors and reconciling custodial accounts on their behalf.
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Management of all areas of U.S. Bank’s customer facing default servicing including: SPOC, Loss Mitigation, Default Fulfillment, Liquidations, Mortgage Collections, and Consumer Collections.
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History of developing successful omni-channel marketing strategies and tactics across CRM, loyalty, customer, and servicing. The Associate Director, Consumer Data Products is part of the AbbVie Digital Lab team and will be responsible for playing an integral part of the Consumer CRM team leading CDP program strategy and rollout as well as elevating 1:1 consumer marketing programs.
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Financial services operations experience; Experience leading operations teams across multiple product areas (e.g., residential mortgage, loss mitigation, and default servicing, etc.) U.S. Bank is searching for a seasoned executive to lead the Collections and Loss Mitigation team for the Home Mortgage and Consumer Loan Portfolios.
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The role will support the Home Lending - Capital Markets team which is responsible for Revenue & Pricing, Secondary marketing, Asset Sales, and Mortgage Servicing Rights (MSR) valuation and hedging.
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Provide counsel to First Tech personnel on a broad array of proposed, new, or existing retail loan and account products and services with a focus on bankruptcy, consumer protection, collections, mortgage servicing, indirect lending, and FinTech partnerships.
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Advise on regulatory, legal, and compliance issues related to all areas of consumer and auto financing, including licensing, contract origination, documentation requirements, fair lending, loan servicing, repossession, debt collection and information security.
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Primary FunctionThe Verbal Complaint Specialist II is responsible for supporting the Performing Loan Servicing division and Executive Complaints by investigating and responding to consumer complaints that are received by the Inbound Customer Service Center, allowing other areas of the division to focus on “live” Customer Service efforts and call volume.
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Execution and management of audiences and journeys built in the AbbVie Real Time Customer Data Platform (CDP) including oversight of in-house and agency teams. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio.
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For the past 35 years, MCA has been servicing retailers, consumer packaged goods companies and manufacturers across Canada and in the United States. MCA entered the US a few years back and has successfully onboarded numerous manufacturers and CPG companies, servicing clients across the nation.
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Qualifications and Education RequirementsHigh School diploma or GED EquivalentMinimum one year relationship-based client consultation and/or consultative sales experienceMinimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lendingCurrently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register.
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PHH offers industry-leading mortgage solutions for the entire mortgage lifecycle, including correspondent lending, MSR/Co-Issue, subservicing, commercial servicing, reverse mortgages and portfolio retention.
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Comprehensive understanding of consumer loan servicing process and all related required disclosures and regulations. This role builds and maintains successful member relationships by owning the servicing process and ensuring its fulfillment for all consumer loans.
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SHCA includes the manufacturing of premium home appliances in Memphis, TN, together with the sales & marketing, and servicing of home electronics based in Montvale, NJ. Leading products include Sharp Carousel®, Microwave Drawer Ovens, SuperSteam+ ovens, and Plasmacluster® Ion air purifiers.
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