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We are currently looking for a Service Desk Manager for our Top MSP client located in Fort Lauderdale, FL. The Service Desk Manager is responsible for monitoring the team’s phone, email, chat, and ticket queues, ensuring that tickets are being created, scrubbed, assigned, updated, escalated, and resolved.
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Respond to e-commerce customer service queries, product questions, and QA/QC requests from all forms of communication, phone, email, ticketing systems, e-commerce interface and chat. The responsibilities of this position include managing all order-related inquiries, answer product questions, and QA/QC requests from all forms of communication, phone, email, e-commerce interface and chat and ensure optimal marketplace compliance on all channels and storefronts.
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Providing client facing onsite deskside support, in-call phone/live chat diagnostics and troubleshooting and accurately documenting all incidents & problems issues. Support Windows 10, 11 in a Domain Environment, Office 365, Active Directory, Azure Active Directory, Intune, Two Factor Authentication, VPN, and Microsoft Teams.
ExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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You will consistently exceed delivery on our promises to be helpful, personal, proactive, and committed by supporting our customers with internet, phone, and video services that help them stay connected to what matters most – whether that’s making sure families can video chat with deployed service members, ensuring a Twitch streamer is connected late at night, or giving a small business owner faith that their internet connection will power their team through client pitches and product demos.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Splicing and/or terminating coaxial and fiber optics cables, mounting active and passive devices, both aerial and underground (cabinets and vaults), activating actives devices and testing to ensure optimal performance of all equipment in the HFC/fiber optic plant to Company, manufacturer, and design specifications.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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We are hiring remote Customer Service Representatives who will deliver excellent customer service and create sustainable value for customers via phone, email, chat, and correspondence. Position Location: Remote New Mexico 100% Faneuil is a Continuum Global Solutions LLC company based in Hampton, Virginia that provides outsourced business processing solutions for an extensive client portfolio that includes both commercial and government entities.
RemoteExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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EverService goes to market with vertically integrated, industry-leading brands including Alert Communications, Blue Corona, Nexa Receptionists, Mid-State Communications, Client Chat Live, Mainline Telecommunications, Nexa Healthcare, RYNO Strategic Solutions, iLawyer Marketing and Strike Healthcare.
$50,000 - $65,000 a yearExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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In this role, you are responsible for the proper management and day-to-day support for Correspondence Advisors who handle all Client contacts (via inbound phone calls, emails, live chat, and social media.
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Provide phone and online chat support to clients by answering questions and finding solutions. Any other task required to facilitate the movement of paperwork from the client to BMV and. Provide phone and online chat support to clients by answering questions and finding solutions.
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We are looking for individuals who are passionate about providing impactful and high-quality experiences to marginalized populations to staff our direct services programs including our foreclosure prevention and resiliency hotlines, our live chat counseling service, and client support services for our lending programs.
$55,000 - $60,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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If you're looking for a stress-free job search, we got you - let's chat and unlock your career potential! Our client is seeking a talented Cleared Systems Engineer to join their dynamic Infrastructure Team. You'll play a key role in supporting our cloud application through expert DevOps, systems administration, and systems engineering skills.
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Our client, a highly successful local General Contractor, is looking to add a Senior Preconstruction Manager to the team. If you are an experienced Preconstruction Professional ready to take on a leadership role, apply now and let's chat.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. The role will also provide technical support services for customer-related technologies which include fulfilling requests, troubleshooting, resolving, and escalating issues that arise through various methods of interfacing with the Service Desk including but not limited to phone calls, email, face to face transactions, chat-bot support, Tech Caf kiosk, scheduled support and management direction.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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We are currently seeking a ServiceNow Developer with Chat for our client in the Retail domain. 3 to 5+ years ServiceNow development experience with current experience with Chat/Agent Workspace/Virtual agent.
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So, if you’re a rockstar writer, aspiring strategist, jill—or jack—of all trades, or just an all-around nice person, let’s chat. Demonstrates significant knowledge of marketing in the health and wellness space, contributes to client brainstorms, brand strategy and tactical plan.
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