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This position reports directly to the Call Center Manager. The Coordinator will communicate and collaborate with physicians, hospital CAOs and leadership, System and Facility administrators on call (AOC), house supervisors and capacity management staff on a routine basis to elevate and resolve issues that are barriers to patient transfer acceptance.
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5 hour shift8 hour shiftDay shiftEvening shiftMorning shift Weekly day range: Call Center open 7 days a week, off 1 designated weekday and weekend day. Job Overview:As a Remote Customer Service Associate, you’ll be responsible for assisting homeowners, escrow companies, realtors and REO institutions via telephone and e-mail.
$14.5 - $15 an hourFull-timeRemoteExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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0 to 2 years of credit cards, retail banking, call center or related experience required. Responsible for providing Tier 2 telephone, email, and chat support to internal and external clients.
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We support our industry-leading partners with primary strategic services including Loan & Lease Servicing, Call Center Services, Backup Servicing/Capital Markets Support, Credit Card Servicing, and Card Marketing & Customer Acquisition.
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Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel according to policy.
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Job Summary The Patient Coordinator I greets and establishes first contact with patients, or performs in a call center capacity. Duties and Responsibilities •Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.
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Must be able to cover Medical Reception/Call Center desk as needed. Preferred Experience: Prior Call Center experience in a medical office. Position Summary:The Receptionist position is responsible for scheduling and interacting with patients via telephone, face to face, email, and performs a range of duties which includes gathering required information in preparation for the patient’s on-site appointment.
$16 - $17 an hourFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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1 year of workforce management experience (e.g., RTA, Scheduler) for an inbound call center operation is preferred. Knowledge/proven experience driving call center metrics such as ASA, Service Level, and Abandon Rates through real-time workforce management.
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Monitors call center technology, performance & results as it relates to the CRM, telephone system, data processing and workforce management systems, and ensures resolution for continuous service capability.
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This position will interface with the Chief Officer, Infrastructure Services, Regional Voice Managers, Desktop Voice Applications Manager, Technical Support Manager, User community, Call Center Management Group, Desktop support and Service Desk to support Telecom initiatives throughout the MTA.
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Class Description The purpose of this position is to provide friendly, courteous, and patient front-line call center chat and text services including support to students and the college community for the following areas: advisement, application submission, registration, student accounts, financial aid, refund requests, deferred payment advice, and payment receipts.
$36,653 - $42,493 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Experience working in a substance abuse facility, Crisis Center, Emergency Room, Triage unit, EMT, 911 Call Center environment. Bachelor's degree or 3+ years minimum inbound Call Center experience.
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About FirstService Residential:FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
$14.5 - $15 an hourFull-timeRemoteExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Physicians participate in call rotation for our inpatient unit four weekends per year, and telephone call rotation is once every three weeks. Mental health and addiction treatment facility is seeking a BE/BC Child & Adolescent Psychiatrist to join their team just east of South Bend, IN. Our specialized services range from skills training and case management to outpatient therapy and inpatient care.
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Create, revise, review, print, and distribute information and updated menus to key departments (Concierge, call center, visitors center, Culinary, front desk, and dining room). Assist in the administrative support to the food and beverage team with screening and routing telephone calls, answering questions involving interpretation of policies and procedures, greets, screens, and announces visitors; provides customer service to hotel guests and handles issues when the management team is not available.
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