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Human Resources Support Center Representative
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- Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel according to policy.
- Performs various communications and/or emergency activities; answers and responds immediately to all alarms and activates all emergency procedures.
- Answers general caller-questions, according to policy; calls the floors to exchange information regarding patient room changes, etc.
- Answers the TTY (phone for the deaf) in a prompt manner; logs difficult/questionable calls and alerts appropriate management.
- Performs routine clerical duties including, but not limited to: maintaining various records, files, and cards for adjustments to charges, admissions, and other information.
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