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Provide customer service in English and a foreign language. Adhere to Member Identification guidelines for the Call Center to ensure member privacy and mitigate security breaches.
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The PROJECT OPERATIONS SPECIALIST will provide project operations support, including quality customer service via the call center, perform a range of administrative and logistical tasks, and support teams in providing quality work to our clients at the Department of Justice and Health and Human Services, among others in support of victim service providers and lived experience experts across the country.
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Minimum of one to two years’ experience in an office environment, preferably in a customer service call center or payroll/HR shared services with high volume in a fast-paced environment.
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Call Center, Call Center Customer Service, Call Center Metrics, Inbound Call Center, Previous Call Center. The successful candidate will have at least one year of call center customer service experience in a call center environment with excellent communication, data entry and problem-solving skills preferably in banking, finance, credit union and/or financial institution.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service. A Customer Care Specialist is a customer success professional who will partner with other team members to provide exceptional service to our customers to help sustain and improve the use of Movista's solutions.
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If you are a customer service specialist looking to further your career with an established and respected automotive dealership organization, join our team at Smithtown Nissan! Previous success in a BDC Center or a Call Center is preferred but, not necessary.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Preferred: Experience in a call center and/or customer service setting or reception position. · Strive to provide excellent customer service that exceeds expectations to every caller, visitor and co-workers.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Minimum (1) one year of proven experience in customer service, Will consider previous experience from a banking, sales, call center, other customer service-related positions.
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Customer Service Specialist. Provide general telephone traffic management in a call center environment. Customer service experience. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification.
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1 Year relevant work experience in customer service, retail, or call center; or two years of post-secondary education or higher. Experience serving customers in a service-oriented environment, preferably in a call center or medical office.
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As a Customer Service Specialist, you will act as a liaison, provide product and services information, and resolve any emerging problems that our customers might face with accuracy and efficiency.
$14 - $20 an hourExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Provides telephonic customer service in an inbound and outbound high-volume call-center environment. Utilizing proprietary systems and knowledge from training, a Clinical Care Specialist will provide excellent telephonic and written customer service to both inbound and outbound customers.
$20.65 - $33.21 an hourFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Previous experience as a Quality Specialist within a call center or customer service environment. The Customer Service- Quality Specialist is responsible for process improvement including gap analysis, quality assurance of calls and continuous education/training of the Customer Care Team.
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Some post-secondary education and previous experience in customer service in a call center environment with at least two (2) years in a manufacturing or technical support environment; or combination of relevant education and experience.
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Knowledge of call center best practices, including forecasting and scheduling, inbound technical triage, ticket tracking and escalation, and CRM applications. Experience analyzing call center and ticketing system reports to design response handling strategies.
$49,800 - $102,000 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago
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