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The role includes emergency registration, switchboard, call center, pre-certification and referral responsibilities. Knowledge of medical terminology, prior phone customer service or book keeping experience recommended.
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EXPERIENCE: Possess excellent interpersonal communication skills demonstrated through strong customer service experience (preferred 2 years minimum, retail, daycare, call center, customer service, etc.
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1 Year relevant work experience in customer service, retail, or call center; or two years of post-secondary education or higher. Experience serving customers in a service-oriented environment, preferably in a call center or medical office.
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Previous sales experience, preferably in an outbound call center environmentHigh School Diploma or GED (required)Ability to type 35+ WPM No attendance or punctuality concerns Ability to thrive in an intensive environment, balancing customer support while navigating multiple platforms simultaneously Sales-oriented with a focus on customer service satisfaction “How can I help you.
Starting at $17 - $65 a month depends on experience (equity)Full-timeRemoteExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The representative will be responsible for a limited book of business (3-5 High Profile Accounts) that are members of the US Oncology Network and PSaS. They are single-handedly responsible for their day-to-day business, which includes but not limited to order processing, calls, order tracking, quarterly buy-ins, assisting with new account sets up, Customer Center training and assistance to ensure customer satisfaction for that book of business.
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1-3 years of experience in customer service, call center operations, or related fields. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment.
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We are currently seeking Call Center / Customer service candidates to start ASAP! Job Requirements/Previous Experience: Previous call center experience preferred.
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Key Skills: Technical Troubleshooting, Network Administration, Ticket Management (ServiceNow), Microsoft Exchange Administration, Customer Service Orientation. Answer call center phones in a friendly, helpful and professional manner.
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1-2 years previous customer service/call center experience highly preferred. In a Customer Service Call Center environment, responds promptly to customer needs by taking and fulfilling orders.
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The Customer Service Specialist provides best in class customer care across Valley's key channels such as via the telephone, emails, Live Chat - Social Media. High School Diploma or GED and a minimum of two years' high volume call center experience, teller or branch banking experience.
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Monday - Friday 08:00 AM - 08:00 PM · Saturday 09:00 AM to 07:00 PM Requirement · 1 year call-center experience is required · Banking experience is huge plus · 1 year of customer service experience · really good communication skills are required · Queries/Questions will be about baking related queries, new account, debit card, credit card, pricing, etc.
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This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. Provide face-to-face customer service with walk-in center customers when required.
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Call Center Customer Service experience is highly preferred. · Develops and maintains positive working relationships by providing high quality customer service to all internal and external customers.
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1-3 years related experience in call center customer service environment. Previous call center customer service experience preferred. Maintain call center database by documenting all important information accordingly.
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Provides updates on work progress to Customer Support Specialists and the Service Desk using a call tracking system. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.
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