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Clinical Care Specialist
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$20.65 - $33.21 an hour
Full-time
- The Clinical Care Specialist will utilize their clinical specialty and license to provide administrative oversight and clinical management assistance to claimants, providers, claims professionals, and case managers regarding new and ongoing CareIQ Ancillary Healthcare services.
- Utilizing proprietary systems and knowledge from training, a Clinical Care Specialist will provide excellent telephonic and written customer service to both inbound and outbound customers.
- A Clinical Care Specialist operates with a high focus on accuracy, urgency, and communication to ensure that services are completed on schedule and without interruption.
- For continuity of business with CareIQ services, candidate must work and reside within the Central or Eastern time zones.
- Provides telephonic customer service in an inbound and outbound high-volume call-center environment.
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