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Supported systems and hardware include 350 employee laptops, Zoom VOIP phones, classroom projectors, Crestron classroom AV controllers, streaming services, digital signage, bookstore and cafeteria POS systems, scanners, and printers.
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Health New Orleans School of Medicine Departments to include software installs and maintenance, workstation and laptop support / troubleshooting, local area network ( LAN ), wireless, and VoIP phone troubleshooting, AV, videoconferencing, support of research hardware/software to integrate with lab equipment, researching of specs and ordering of new computers, processing old equipment for surplus, printer/copier support, and other IT-related projects as assigned by the IT supervisor.
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Lighting, Computers, Sound Boards, DJ Controllers/Mixers, Digital Signal Processors, Video Switchers and Scalers, Cameras, Digital Signage, AV over IP systems, Network Switches, Control Systems, and all relevant Wiring and Cable Management.
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Experience deploying Crestron and Extron AV Controls Systems. Experience planning and deploying CISCO VoIP Systems. We provide full service Professional Services – Program Management, Project Management, Construction Management, Project Controls, Staff Augmentation, Claims Management, QA/QC, Safety Management, Building Information Modeling (BIM), SWPPP Management, Labor Compliance, 3rd Party Coordination, Inspection, Drafting and Planning/Design/Architectural/Engineering Support.
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As a tech-savvy and passionate Senior AV Engineer with the Synopsys Unified Communications Team, you will be part of a group responsible for all collaboration tools and processes around the organization.
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A Sr. Audio Visual Engineer will be responsible for presentations, Sales Engineering support, BOM creation assistance, SOW assistance along with planning and designing solutions for AV systems.
$90,000 - $125,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Support and troubleshooting include: MS office 2016 - O365 suites, Commvault, (Cisco Products: Jabber, WebEx, AnyConnect VPN, Call Manager CUCM ), JAMF (Mac deployment), Active Directory, Shared drive/Folder permissions understanding & troubleshooting, Bitlocker MBAM, Labtech ConnectWise, SCCM, Video & Audio Conferencing administration, Apple iOS, Android, 2FA/MFA mobility support & VOIP connectivity troubleshooting, LAN connectivity troubleshooting, Mimecast, Intune, network printer support.
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Possess all the skill sets of a junior AV technician, including problem recognition, research, isolation, resolution, and follow-up steps. Provide Voice Over Internet Protocol (VOIP) and Secure VOIP troubleshooting.
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Experience desired in at least three of the following technologies: Cisco ASA Firewall, Cisco Networking Gear, Citrix NetScaler, Citrix ShareFile, Citrix XenApp, Citrix XenDesktop, CommVault, CrowdStrike (other AV), Dell/EMC SAN, Encryption Management (PKI & Windows CA), Fiber Channel Networking, Zscaler, MDM Solutions (JAMF, Intune, etc.
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The role itself encompasses managing Tech Deck, fault calls, service requests and planned changes, VOIP telephony support, High level AV support, VIP Support, Smart-Hands support and manning the Tech Bar.
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Experience of supporting as many of the following as possible: Windows 7 & 10, MS Office 2010/2013/2016/365, Skype for Business, VOIP, PC/Laptop builds, OS configuration, AD administration, hardware repair.
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Microsoft Office Specialist (MOS) Certification. Provides end to end user support, advice and guidance around Document recovery, Emails & Personal Folder recovery, Data management, Mobile Managed Provisioning / User Support.
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In-depth understanding of conference room technology and standard use cases (including Crestron, Biamp, VoIP, etc.) Evaluation of AV (Audio Visual) hardware and software solution to assess fit with organizational standards and goals.
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Network Operations Center (NOC) Support Lead. Lead the management and operation of the JRSS, AV, VoIP, VTC, UC, and maintenance of Voice servers. Network Operations Center (NOC) Support Lead. Lead the management and operation of the JRSS, AV, VoIP, VTC, UC, and maintenance of Voice servers.
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Supervise junior AV/VTC technicians during the operation, maintenance, and troubleshooting of AV/VTC equipment and related components. Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during OMC business hours.
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