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Wind Turbine Call Support Technician
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- Remote Wind Turbine Support Technicians troubleshoot and reset faults remotely, coordinate with onsite technicians as needed to minimize disruption of service to the power grid.
- Real time monitoring and response of Renewable Energy power generating assets.
- Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions
- Escalate and communicate to next level of fleet support when remote troubleshooting is not effective ensuring to provide any relevant information to aid in additional support
- Interface with site team and customer operation center when observe network interruption or loss of communication between power assets and Monitoring System
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