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VP, Technology Services Operations
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- Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery.
- Reporting to the Chief Information Officer, the Vice President of Technology Services Operations will be responsible for designing, implementing, monitoring, and scaling FORTNA's end user and infrastructure solutions ensuring world class service and availability to FORTNA and its global customer base.
- This critical role will oversee multiple functional areas including data center, server, cloud, storage, databases, virtualization, networking, NOC, telecom, incident management, service desk & desktop support, change management, sourcing and supplier management.
- Be a participating member in the creation of the IT Risk and Controls strategy which will drive increased risk focus across all disciplines including ensuring ongoing audit and regulatory compliance.
- Ensure high performance and accountability for the delivery and development of distributed and centralized infrastructure services, including Data Centers, Cloud, Networks, Disaster Recovery and Business Continuity Planning and communications/collaboration technologies.
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