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Implement IT Service Management (ITSM) and IT Infrastructure Library (ITIL) practices to the Service Desk team. The Department of Probation is seeking to hire a Community Coordinator to function as an IT Help Desk Supervisor.
$59,116 - $91,768Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The IT Service Desk Engineer – Level 2 (MSP) will make heavy use of ConnectWise, MS Office 365, MS Azure, desktops/networking, virtual servers (VMware/Hyper-V), and SonicWALL/Meraki.
$60,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The IT Service Desk Manager is responsible for providing incomparable vision and leadership to a team of technology professionals who are responsible for providing end-user support to multiple customers.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The candidate will be responsible for managing a team of IT Infrastructure Engineers, IT Security Engineers, and IT Service Desk Engineers. Federal customer experience supporting HHS, preferably NIH. IT Project and Portfolio Management Experience Experience Implementing and overseeing end-to-end IT Service Management Project Management Professional (PMP) certification.
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The IT Service Desk Analyst is responsible for maintaining, supporting and troubleshooting desktop, laptop, RF handhelds, and mobile devices, as well as providing end user support.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Monitor all incoming tickets and calls to service desk. Recruit high- quality talent related to IT security, infrastructure, support, operations. Troubleshoot IT related issues remote or in person and escalated any unsolved issues.
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RIVA Solutions Inc is seeking an IT Systems Administrator with experience in CyberArk tools, supporting the Information Technology Service Desk and Engineering Support program for a Contract at U. S. Department of Health and Human Services.
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This Assistant Air Quality Specialist I/II works in the Information Services Division and would work primarily in an IT Help Desk/Service Desk function. Performs Help Desk/Service Desk roles and functions: [Onsite/remote/phone support | Audio/video support | Copier/printer support | Executive support | Desktop computer support [desktop PCs, laptops, tablets, mobile phones, desk phones] | Lab support | Computer imaging (building/deployment) | Active Directory/Exchange administration | Asset management | Knowledge of using ticketing systems | Knowledge of ITIL fundamental concepts | Knowledge of basic networking (DHCP, DNS, TCP/IP, etc.
TemporaryExpandUpdated 12 days ago - UpvoteDownvoteShare Job
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Position : IT Service Desk Manager. Proven experience as a Lead, Manager, or Supervisor on IT Service Desk team. 5+ years of IT Service Desk experience.
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JOB DESCRIPTION Under the supervision of the IT Service Desk supervisors, the Service Desk Analyst ensures proper computer operation so that end users can accomplish business tasks.
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The IT Service Desk Engineer – Level 2 (MSP) will make heavy use of ConnectWise, M365, MS Azure, desktops/networking, virtual servers (VMware/Hyper-V), and Sophos. We are excited to have experienced continuous growth and in keeping with that momentum are seeking to add an IT Service Desk Engineer – Level 2 (MSP) to our talented team.
$60,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system.
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Oversees the Firms ITSM framework and governance in partnership with the Director of Service Management, inclusive of incident management processes, problem management routines, technical change management processes, IT asset management, knowledge management, service request management, and the planning and controlling of configuration items (CIs) and their interrelationships.
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The IT Help Desk Manager will provide enterprise management over end user computer hardware, software, access management and technical support to 1000+ staff, primarily located in the Puget Sound area, and 1000+ external partners for access management.
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Our IT Help Desk Support Specialists provide technical support to Prototype:IT employees and customers by installing, configuring, repairing, and troubleshooting hardware and software problems.
ExpandApply NowActive JobUpdated 4 days ago
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