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Visitor Concierge (Part-Time: Less than 19 Hours Per Week)
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Part-time
- Provide excellent customer service to all visitors at the Visitor Information Center and other locations offering visitor services.
- Possess full knowledge of all of Grapevine's accommodations, attractions, dining and shopping opportunities, festivals, museums, galleries, cultural arts center, special events and all partner assets.
- Investigate visitor needs and interests then direct them to Grapevine destinations with customized itineraries and touring ideas.
- Communicates information clearly about Grapevine's tourism product, such as attractions, hotels, restaurants, wine tasting rooms, shopping, entertainment centers, historic sites, galleries and special events; records visitor counts, logs and reports to supervisor.
- Maintains "guest ready" appearance of the Visitor Center, work space and immediate public area at all times.
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