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Vice President, Information Technology Operations And Support Services
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- OverviewThe Vice President, Information Technology Operations & Support Services will develop, articulate, and execute the infrastructure, operations, IT Service Management, and support of the organization.
- The position is considered a leader in the information and Technology Services department and will oversee creating and managing a reliable, resilient, and secure IT infrastructure as well as effective, comprehensive IT computing and support services, related strategies, and operational standards.
- The VP, IT Operations & Support Services: Establishes the vision, future direction, and strategic use of infrastructure, enterprise applications, and other information systems for optimum end-user productivity.
- Establishes short and long-range objectives for the organization’s IT Operations strategy and gains stakeholder buy-in.
- Establishes criteria for monitoring progress and measuring key success metrics of related production support projects and initiatives.
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