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Vice President Franchise Operations
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Full-time
- The Vice President of Franchise Operations represents Asurion as the franchisor across the Asurion Stores franchise network in both the U.S. and Canada and advises the CEO of ubreakifix by Asurion on franchise matters pertaining to operations and strategy.
- They lead a team of senior and mid-level leaders focused on franchise support consulting, franchise operations improvement, new store launch support, and the remote technician field network.
- Reports directly to the CEO of ubreakifix by Asurion and advises on franchise matters including current operations and long-term strategy
- Represents franchisor with theFranchise Advisory Committee, including presenting a quarterly business update
- Leads franchise support consulting network focused on white-glove corporate consultation, support, and coaching to franchisees to eliminate obstacles that impede progress ongrowing out-of-warranty volume and improving SP100, customer satisfaction, and other critical metrics, as well as launch team focused on first-time franchisee ramp and performance
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