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Ux Researcher Ref
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- The candidate can work in a Hybrid Model.
- The UX Research Analyst determines and recommends the appropriate method of research to investigate specific user experience issues or problems on ups.com. He/she designs research studies to collect customer behavioral data for use in the identification and analysis of technical customer solutions.
- The UX Research Analyst consults with internal subject matter experts and third-party research vendors to assist in identifying the best approach to solving user experience issues.
- The UX Research Analyst performs a number of duties to support the UX Research function, including tasks like determining project methodology and approach, managing research projects, analyzing and interpreting data, reporting results and providing recommendations to application design and product teams.
- Compiles informative reports that include video and audio clips from qualitative studies
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