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UX Research Operations Lead
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- theScore's sports betting app 'theScore Bet Sportsbook & Casino' delivers an immersive and holistic mobile sports betting and iCasino experience.
- theScore also creates and distributes innovative digital content through its web, social and esports platforms.
- You will partner directly with UX Research (UXR) leadership and researchers to establish research best practices, streamline and scale research programs and tooling, and amplify the impact of the UXR team across the organization.
- Oversee ongoing discovery, evaluation, implementation, and management of UX Research tools and contracts, not limited to but including: recruitment/participant management, data collection tools for moderated and unmoderated methodologies, analysis and repository tools, etc.
- Maintain and improve processes for updating and managing the UX Research repository, including establishing a tagging taxonomy and other mechanisms to improve usability and adoption.
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