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User Experience Researcher
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- We are currently looking for a User Experience Researcher to work with our Digital Products and Strategy Team to discover and build sustaining solutions for our customers.
- As a UX Researcher, the insights you uncover from observed customer behaviors will feed the design and development of near-future systems that serve these customers, thus directly and positively affecting their lives.
- Requirements: Experience with basic user research qualitative methods such as 1:1 interviews, questionnaires, and lab observations as well as basic quantitative methods such as A/B testing, user analytics, card sorting, tree testing, and surveys.
- Experience conducting user research in an agile environment is a plus.
- Experience creating common user experience artifacts generated from actual user research: personas, value proposition maps, customer journey maps, and service blueprints.
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