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Training & Development Manager (Contact Center / Hybrid Work Environment)
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$115,000 - $125,000 a year
Full-time
- We are a technology and services company that has led the Identity Protection and Advanced Threat Intelligence pack for 10 plus years.
- Seeking Arizona based candidates who can work on-site in our Scottsdale HQ in Riverwalk ( close to Top Golf and Talking Stick Resort, and next to Top Golf ) 2-3 days a week.
- Reporting to the SVP, Business Operations, the Training & Development Manager will lead the establishment and growth of our training department for our Contact Center primarily, and extending to other functions such as product/program training, process documentation and management
- Champion a culture of diversity, equity, and inclusion within the training department and across the organization.
- Contact Center, Call Center, Customer Service, or Online (higher education training, example) training and Development experiences
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