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Training Center / Lab Support System Administrator
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Full-time
- BCT-LLC is seeking a Training Center/Lab Support System Administrator.
- The ideal candidate must possess an active TS/SCI with POLYGRAPH.
- Must meet DoD Directive 8570 IAM Level 1 requirements (Security + at a minimum).
- Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintenance of IT systems.
- Experience with: Microsoft Exchange 2013 and 2016; User Activity Monitoring (UAM); IBM Big Fix; MS SharePoint; MS Active Directory; MS Windows Desktop Computing; Remote Desktop Management; MS PowerShell Integrated Scripting Engine (ISE); MS Office (Outlook, Word, PowerPoint, Excel, Project, Access); Adobe Professional; Adobe Creative Cloud; Blackboard; Avaya phone systems; Cisco phone systems; Skype for business; New software and systems as the networks evolve.
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