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Ticket Office Manager
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- Knowledge in Tessitura strongly preferred.
- Hire, train, supervise/mentor Ticket Office staff ensuring that all team members are fully competent in ticketing/Tessitura processes, handling customer issues and explaining policies.
- Work with Ticket Operations Director to implement strategies to meet revenue goals including training and messaging.
- Reconcile any issues between ticket sales and the finance department including shortages or overages in cash drawers and daily deposits.
- Set up events, packages, pricing and other ticketing related items in Tessitura as needed.
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