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Integrate email marketing platforms with other marketing and customer relationship management (CRM) systems, such as Tessitura CRM, to ensure seamless data exchange and customer tracking. Regularly reconcile WordFly and Tessitura to maintain synchronization and ensure email deliverability.
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Primary Function : The Ticket Office Associate is responsible for selling tickets over the counter and by phone through CAPA's phone center for Tessitura ticketed events at CAPA theatres, and for select Ticketmaster outlet events.
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Tessitura or Ticketmaster knowledge is a plus. Knowledge of Tessitura is preferred. CAPA's shared services partners include: American Public Gardens Association (APGA), the Contemporary Theatre, Columbus Cultural Leadership Consortium (CCLC), the Columbus Symphony Orchestra (CSO), the Drexel Theatre, Franklin Park Conservatory and Botanical Gardens, Leadership Columbus, the Lincoln Theatre, Opera Columbus, the Jeanne B. McCoy Community Center for the Arts and Hinson Amphitheater, the Shubert Theatre, and the Short North Stage.
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Successful candidates for this position will have at least two years of experience in development or fundraising, preferably at a higher education or cultural institution, and experience in donor or customer relations, Tessitura databases, and data entry.
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Requires ability to develop functional skills in use of Tessitura reservations / ticketing software. Develop knowledge of and proficiency with usage, protocol and policies of Tessitura software and consistently apply to daily work activities.
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The Arizona Science Center is currently on the hosted version of Tessitura 15.1. Can use list manager or other methodology to audit the database and ensure reconciliation between Tessitura and the general ledger, Financial Edge NXT.
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Previous non-profit experience with knowledge of Tessitura or other fundraising databases. Since then bee hives, a Victory Garden (which provide fresh herbs and vegetables to our community), and a stained glass log cabin have been added to the garden.
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Experience and knowledge of Tessitura desirable. Founded in 1919, the Los Angeles Philharmonic Association presents, and promotes the performing arts in its varied forms at the highest level of excellence to a diverse and large audience, at Walt Disney Concert Hall, the Hollywood Bowl, and The Ford.
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Proficiency with customer relationship management software (CRM); Tessitura experience a plus. Supports the Membership team with data management tasks by performing basic and regular list building and list management functions in Tessitura.
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Knowledge in Microsoft office products, including Word and Excel, and development software preferably Tessitura Excellent personal and written communication skills. Identify, cultivate, solicit and steward a portfolio of major individual donors as well as prospects to secure Major Gifts, Annual Fund support, and funding for Special Projects.
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Tessitura (our ticketing/CRM system) experience is a major plus. Experience using Tessitura to process ticket orders and/or contributions is a major plus. The Festival is led by Artistic Director and Principal Conductor Carlos Kalmar, along with Grant Park Chorus Director Christopher Bell, Grant Park Orchestral Association President and CEO Paul Winberg, and Board Chair Adam Grais.
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Basic knowledge of fundraising and/or relationship management software required (e.g. Tessitura). Basic knowledge of fundraising and/or relationship management software required (e.g. Tessitura.
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The Philbrook gardens were designed in 1926 by Hare and Hare, a landscape architecture firm from Kansas City, Missouri, and were completed in 1927. Responsible for overseeing daily front-of-house operations and point-of-sale functions including, welcoming visitors; assisting guests with planning their visit; effective use of the ticketing and database system; ticket sales and cash handling; membership sales; communicating information about museum offerings; providing an accessible and inclusive experience; responding to guest inquiries and complaints; and collecting visitor feedback.
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Facility with fundraising databases, such as Tessitura and other CRM/ticketing databases. and two major fundraising events - Opening Night at the Hollywood Bowl and the Winter Gala for the Walt Disney Concert Hall.
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Ensure all donor touch points are comprehensively tracked within Tessitura. Commit to advancing actionable diversity, equity, and inclusion in Annual Giving, Philanthropy and in the museum. Partner with Travel Manager to create an engaging and strategic donor travel program.
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