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Telecommunications Account Representative
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Full-time
- The Telecommunications Account Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process.
- As the Telecommunications Account Representative, you must be proficient in building rapport and establishing positive customer service relationships with various types of people.
- Our mission is to uplift each Telecommunications Account Representative to pursue their personal goals and attain the level of growth and success they are looking for.
- Receive customer feedback regarding the products, services, and sign-up process to relay to upper management and improve the customer experience
- Attend daily meetings and Telecommunications Account Representative training sessions to build upon product knowledge, learn new customer services tactics, and stay up to date on available promotions
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