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Technology Support Tech III - IT Customer Service And Support
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- Industry standard certifications related to desktop/laptop (OS, HW, SW) and user administration within a Microsoft Active Directory environment preferred.
- Experience Qualifications: Five years of experience troubleshooting, supporting, and administering within a LAN/WAN environment including Microsoft Windows environment, PC/laptop/server hardware, and other related technology and AV peripherals required.
- Experience with anti-virus, fast ethernet, wireless connectivity, data backup and restoration, AV support, and network printing technologies preferred.
- In lieu of five years of experience, one year of experience with bachelor's degree in related field or two years of experience with CompTIA A+ certification and CompTIA Network+ Certification.
- Provide level 1 on-site setup, configuration, repair, and support for hardware, software, basic networking services, peripheral devices, AV, presentation and broadcast equipment and other local school technology initiatives.
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