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Technical Project Manager, Compliance
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- The AppleCare Support Experience Special Projects Team is seeking a passionate Technical Project Manager to manage a growing portfolio of contact center programs.
- This role will influence worldwide Apple Support strategy as well as customer-facing experiences while driving contact center readiness for highly complex, confidential projects.
- 1-3 years experience in regulatory compliance (any industry) including controls implementation and monitoring
- Deep knowledge crafting service processes with the comprehensive customer journey in mind
- Ability to abstract technical details and effectively communicate to audiences at different levels
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