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Support Relationship Manager
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- One Inc is a rapidly growing InsurTech digitizing inbound and outbound payments for the Insurance space.
- It’s an exciting time to join a private equity backed, market leader experiencing significant year over year growth.
- As the face of the customer experience, you will oversee and represent operational touchpoints that matter most across Support, Engineering, Product, Payment Operations, and Security/Compliance.
- Identify and communicate the top client journey gaps and opportunities so that CX Leadership can facilitate continuous improvement that will increase our net promoter score.
- Expert relationship management and communication, including presentations and storytelling.
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