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Supervisor - Customer Service (on - Site)
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Full-time
- Our clients are businesses that own mortgage loans (such as banks and real estate investment firms).
- The Supervisor - Customer Service is responsible for managing the Performing Mortgage Inbound Customer Service team.
- Supplement the efforts of our Audit Staff by randomly monitoring live calls as needed.
- Monitor auto-dialer campaigns and collectors' manual calling efforts.
- Cross-train in different departments (loan servicing, performing, consumer etc.)
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