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Store Service Associate
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Full-time
- You are a brand ambassador with a curious mind that feels comfortable in a digital space.
- Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for "buy-online-pick-up" in-store order fulfillment.
- Providing in-store post-sales support for device data transfers and phone number ports.
- Supports the onboarding of a Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors.
- Assists with receiving inventory and properly stocking the back of house to store standards.
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