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Store Lead
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- Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty.
- To be successful in this role the role you will: Inspire store team to achieve their best performance Execute to maximize growth and potential Create an engaged and inclusive store environment Elevate the customer experience through operational excellence Exceed customer expectations in all interactions Leadership: Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
- Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
- Supports a culture of learning and development, ensuring training tools are leveraged.
- Customer Experience: Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
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