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Staff Product Manager
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- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
- Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
- Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years.
- Measure and report on conversion journeys to distill insights and learnings that can be shared with stakeholders across broader Marketing, Sales, Product and Content strategy.
- Collaborate cross-functionally with Web Strategist, User Research & Experience Design, Content Strategy, SEO, Front End Development, Product and Demand Generation to yield complete implementation plans, timelines and ensure requirements are translated into actionable roadmap and prioritized backlog to deliver results against your key objectives.
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